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The results of our work...




Operating A Fire Alarm Service Business: Staffing, Inventory, Pricing, and Market Size

"The first comprehensive business tool for gauging your company's,
performance, revenue and business potential in the automatic fire alarm system service business."


Operating A Fire Alarm Service Business: Staffing, Inventory, Pricing, and Market Size

FIREPRO® Incorporated, with the assistance of Sandra Jones and Company, has reviewed current trends in the commercial fire alarm system testing and service market. This 100 page report containing over 40 charts, was prepared to provide an understanding of issues to be addressed and considered when planning to enter the market and when developing business plans.

OUR SAMPLING
UL Listed Fire Alarm Companies
In the last two years, the number of UL Listed fire alarm companies has fluctuated from two hundred and fifty to three hundred companies. An average of two hundred and seventy-five locations was assumed for purposes of this report. Our sampling consisted of mailing surveys to one hundred locations and calling twenty-five additional locations. This effort resulted in fifty-one completed surveys, nearly 25% of the total independent business units. Geographically, we received responses from throughout the continental United States.

MARKET VALUE
Commercial Automatic Fire Alarm System Testing & Service - Annual Market Value
- Based On Devices Per Protected Area
- Testing Basis, Service Basis

Total Testing And Service Market: By Major Trading Areas
- Map And Definition: Major Trading Areas
- Commercial Buildings: By Sq. Ft. And Estimated Protected Space
- Estimated Number Of Installed Systems

Global Real Estate Table: Selected Urban Areas
- Total Space (Sq. Ft.) In Selected Markets

Annual Fire Alarm System Testing Market
- Annual Testing Market: By Occupancies
- Annual System Testing - By Trading Areas
- Annual System Testing Market: By Each Occupancy

Annual Fire Alarm System Service Market
- Annual System Service Market: By Total Occupancies
- Detail: By Each Occupancy
- Annual System Service - By Trading Areas
- Annual System Service Market: By Each Occupancy

Market Participants
Description: General
- Regional Market Coverage: By Trading Area Table
- Estimated Annual Market Share - UL Listed Fire Alarm Companies

Market Driving Forces And Threats
Best Practices
- Global Requirements
- Personnel Policy
- National Accounts, Automation Installation
- Inspection, Testing And Maintenance
Installation
- New Construction, Retrofit
Service
- Concerns, Directions
System Life Cycle
- Fire Alarm System Life Cycle: By System Type
- Conventional Fire Alarm Systems, Addressable

Operations
General Data
- Systems: Mix
- Average Size Of Systems
- Estimated Area Protected: By System Type
Billing Efficiency
- Percent Of Companies Reporting
- Percent Of Technicians
Invoicing
- Hourly Technician Invoicing Rate
- Hourly Rate: Service, Test, Installation
- Average Invoicing Rates: By Type
Contract Method
- Percent Of Services Performed On A Contract Basis
- Method Companies Use For Contract Invoicing
Central Station
- Monitoring Service Methods
- Runner Service
Testing
- Testing Times Per Device
- Average Testing Time Per Device/System
- Average System Testing Time: By Device/Hours
- Test Technician Invoicing Rate
Revenue And Market Projection
- Estimated Number Of Systems Being Tested
- Average Annual Test Activity
- Annual Invoicing Rate: Per Testing Technician
- System Testing Labor Rate: On A Per Installed Device Basis
Installation
- Time Estimates: Installation Time
- Mix Of Devices
- Hourly Technician Invoicing Rate
Revenue And Market Projections
- Estimated Number Of Systems Being Installed By UL Listed Companies
- Mix Of Systems
- Estimated Annual Installation Labor Activity
- Rate Per Technician
- System Installation Labor Rate: Per Device
Service
- Mix Of Systems Being Serviced
- Estimated Number Of Service Calls Per System
- Unscheduled Service Calls: Percentage And Time
- Hardware - Related System Failure Rates
- Hourly Service Technician Invoicing Rate
Revenue And Market Projections
- Estimated Number Of Systems Being Serviced
- Average Annual Service Activity UL Listed Fire Alarm Companies
Annual Invoicing Rate
- All Service Technicians
- System Service Call Labor Rate On A Per-Installed Device Basis

Staffing
General
Personnel Summary
- Testing Technicians, Installation Technicians, Runner
Job Descriptions: By Job Function
Salary Range:
- Company Pay Scale Ranges
Training And Certification
- Average Annual Training Time
- Methods Of Training
- Areas Of Additional Training
- Certification

Inventory
Part Requirements
- Estimated Occurrence Of Various System Problems
- Replacement Parts
- Estimated Percent Of Parts Replaced Based On Number Of Units
Value
- Estimated Percent Of Parts Replaced: Based On Number Of Units
- Inventory Policy Summary
- Warranty Repair Parts, Requirements, Turnover Rate

Financial Summary
Personnel Summary
Annual Total Revenue Per Employee: Based On All Employees
Revenue Summary: Based On Manufacturer Representation
Revenue Summary: Based On Stocking Policy



ABOUT THE AUTHORS



Sandra Jones and Company - Security Industry Consulting Firm Sandra Jones and Company is a security industry resource and consulting firm delivering information, strategy, marketing, and introductions that enable suppliers and investors to optimize their investment and market potential in the access control, intrusion, CCTV, fire and integrated systems markets.




FIREPRO, Inc.FIREPRO® Incorporated's team of technical professionals have been solving complex fire problems for over 25 years. The firm provides technical, engineering, and management consultancy in fire safety to a broad range of clients including: fire protection equipment manufacturers, building owners and property managers, architects and attorneys, the insurance industry, local fire services, and all levels of government.




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630 Blue Spruce Trail Chagrin Falls OH 44023
Phone: 440.285.4444 E-mail: sandy@sjandco.com

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